Granular Spectrum

Return Policy: Return policy

Items for return must comply with our Return Policy:
Items must be returned unworn, unwashed, undamaged, with their tags still attached (uncut) and in their original packaging.

If the item has any brand tag, it must be in its original position and not cut.

Please be careful when you try on your pieces, since, if you want to return them, they must be in the same condition in which you received them. If the return does not comply with our policies, it will not be accepted.

Refunds

Once your item has been received by our partner, we will refund you according to the payment method you used. This may take up to 14 days to take effect, depending on your payment service provider. Returned items will be refunded, excluding the original cost of shipping. We will give you all the information during the process. Likewise, you can track the return of your package through our courier service, using the tracking number found on your returns sheet.